Important Coronavirius Information
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26/03/2020

Customer Notice: Important Information COVID-19

As the effects of the COVID-19 virus continue to evolve, we would like to inform you that we are doing everything possible to ensure the health and well-being of our customers and staff.

As such, we are continuously updating our operational procedures in order to fully comply with the latest Government, HSE and WHO guidelines.

While our showroom is now temporarily closed following the Government directive to close all non-essential businesses, our workshop and service reception remain open for business. We recognise our duty to keep all our customers cars on the road in good working order.


SERVICE DEPARTMENT:

For everybody’s safety we will operate on an appointment-only basis and we request that you do not remain on our premises whilst we are working on your car.

Our technicians wear disposable gloves and use disposable seat covers and steering wheel covers while completing service and repairs on all vehicles.

For senior citizens and vulnerable people, we will, as long as it is feasible and safe for everybody concerned, try to operate a collection and drop off service. For customers in this category, please contact us by telephone.

We will continue to accept breakdowns but again this is on the basis that we are contacted by the customer or tow-in operator to notify us that the vehicle is coming in.


SALES DEPARTMENT:

We have moved to a virtual selling model which means that our sales team, while not located in the showroom, is still contactable and able to discuss options by telephone, email and through our website at https://www.bolandshonda.com/ or http://www.autoboland.ie/.

Sales can be contacted directly @ pmurphy@volvocarswaterford.com or 051337900.


We understand that this is a difficult time for you, your family and all businesses and we greatly appreciate your continued support during these difficult times.

We look forward to the day when this will be part of our past rather than our present.



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